Vanson Leathers Inc. is a manufacturer of high quality garments. We stand behind our products and we are committed to our customer's satisfaction.
We will refund, or exchange, any standard unworn item up to 30 days from its ship date.
Before returning any merchandise contact us at 1-508-678-2000 or by e-mail at firstname.lastname@example.org to obtain a RMA# (Returned Merchandise Authorization number).
Items will be accepted in return for a full refund including original outgoing freight charges for the following reasons:
– The item is defective.
– The item received is not the ordered item.
– The item differs in specifications from the item displayed on our website.
– Freight will not be refunded in the following instance:
– The garment did not fit or does not meet the customer's needs.
Standard unworn items will be accepted for exchange for size, color, and style reasons. Freight is not refundable on these exchanges; exchanges must arrive at Vanson in advance of shipping the replacement item. Exchanges must be clearly marked with the RMA#. Any difference of cost will be charged or credited accordingly.
Store credit can be issued instead of refund or exchange at any time. Store credit will always be issued when the purchase was originally made with store credits or the following:
Racing Contingency Money, gift certificates, or awards.
Items held longer than the 30-day return policy.
We will accept product for exchange or store credit at 80% of the current price or original purchase price whichver is less, or 60% when requesting a refund. Items must still be in absolutely new condition, as determined by Vanson, and with original tags.